Welcome to AidStar — developed by [Your Company Name] (“we,” “our,” “us”).
This Privacy Policy explains how we collect, use, and protect your information when you use the AidStar mobile application (“App”) and related services.

By using AidStar, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Profile photo (if uploaded)
  • Business details (if you register as a business owner)

b. Usage Information

  • Search activity within the app
  • Chats or contact history with businesses
  • App interaction logs (to improve features and fix bugs)

c. Device Information

  • Device type, operating system, and version
  • IP address and general location (city-level, non-precise)
  • Crash reports and diagnostic data

We do not collect sensitive information such as government IDs, financial details, or biometric data.

2. How We Use Your Information

We use your information to:

  • Create and manage your AidStar account
  • Display business listings and connect users with service providers
  • Enable in-app chat or contact between users and businesses
  • Improve app functionality and user experience
  • Send important notifications (e.g., service updates, messages)
  • Prevent fraud and ensure user safety

3. How We Share Your Information

We may share limited data only in the following cases:

  • With businesses or users when you choose to contact them via the app
  • With service providers that help us operate the app (e.g., hosting, analytics)
  • When required by law, such as responding to legal requests

We do not sell, rent, or trade your personal information.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.
You may request deletion of your account and data at any time by contacting us at: [your support email].

5. Security

We use industry-standard security measures to protect your data, including encryption and secure servers.
However, please note that no online service is completely secure, and you share information at your own risk.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for certain data uses
  • Request a copy of your information

To exercise these rights, please contact us at [your support email].

7. Children’s Privacy

AidStar is not intended for children under 13 (or 16 in some regions).
We do not knowingly collect personal information from minors.
If you believe your child has provided data to us, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted in the app and will include a new “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@aidstar.uk
🌐 Website: aidstar.uk

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